How to Pick the Right Shipping Vendor for Your Crowdfunding Campaign

Partnering with the right shipping vendor something could be a decisive move in the sounding success of your crowdfunding campaign. Check out all the things you must prepare and take into consideration.

Cosma Zhang

July 26, 2023

If you're gearing up to launch a crowdfunding campaign, one crucial aspect you must consider is selecting the right shipping vendor. The success of your campaign hinges on timely and efficient delivery of rewards to your backers. Finding a reliable shipping partner can save you from potential pitfalls and ensure that your backers receive their rewards with a smile. In this article, we'll guide you through the process of picking the perfect shipping vendor for your crowdfunding venture.

Figuring Out Your Shipping Needs

Before you start evaluating shipping vendors, it's essential to understand your shipping requirements. Consider the following factors:

1. Shipping Destinations

Determine the countries or regions where you plan to ship your products. Some vendors might have limitations on international shipping or specific regions, so ensure your chosen vendor can cover all your target destinations. Some creators might wonder, how am I supposed to know where to ship if I don’t even have their addresses? Well, in fact, many campaigns will try to offer as many options as possible, supporting delivery to more regions and countries around the world, with a flat price or different prices. But if your campaign does have some restrictions, then you just need to consider which countries you can reach. And if you’re shipping to the US and Canada, and want to charge different shipping prices for different states, the survey process would be a bit longer. Because you may need to send it twice. Once is for collecting all the addresses, then you go get the quote from the shipping vendor. After that, send the survey again to let backers fulfill payments and choose any extra add-ons. 

2. Package Size and Weight

Know the dimensions and weight of your packages. This information will help you choose a shipping vendor that can handle the size and weight of your products efficiently. Many couriers base their pricing structure on dimensional weight, which takes into account both the weight and the actual size of the package. When you’re thinking about how to package your product for shipping, make sure you use the lightest materials and most efficient styles so you don’t pay more for unnecessary volume. Customized packaging is also a useful marketing tool to create brand recognition. Plus, customers will appreciate things like recycled materials and padded protection to ensure a safe journey for their orders. Plan early for this! 

3. Delivery Timeframe

Consider the expected delivery timeframe for your rewards. Some campaigns may have specific deadlines or time-sensitive rewards, so select a shipping vendor capable of meeting your delivery schedule. We recommend starting thinking about shipping and fulfillment as soon as you’ve solidified campaign funding and optimized product packaging. As your campaign gets more backers, your strategy may need to evolve — keep in mind there are many ways to get your products delivered simply and affordably.

4. Shipping Budget

Set a budget for shipping expenses. Look for a vendor that provides cost-effective shipping solutions without compromising on quality. You can also consider using a third-party logistics provider (3PL) to manage and ship all of your orders. This option gives you the opportunity to ship from multiple warehouses in strategic domestic and international locations, access same-day dispatching services, and have full-time packers professionally package your items. Another thing to consider is that different pledge managers have different commission fees, which are closely related to your shipping costs. So it’s important to factor in this cost when choosing a pledge manager, as a more cost-effective option can save you a lot in the long run. PledgeBox is dedicated to streamlining the process and offering cost-effective solutions. Our vision is to bring back the essence of crowdfunding, allowing creators to focus on turning their ideas into reality and reaching a wider audience with the lowest costs. Explore what we can do to help you now!

Researching Potential Shipping Vendors

Once you've identified your shipping needs, it's time to research potential vendors. Conduct thorough research and consider the following points:

1. Shipping Options

Look for vendors that offer various shipping options such as standard shipping, express delivery, and international shipping. Having multiple choices allows you to cater to the preferences of different backers.

2. Customer Reviews and Testimonials

Check for reviews and testimonials from other crowdfunding campaigns that have used the vendor's services. Positive feedback and satisfied customers are good indicators of a reliable shipping partner.

3. Shipping Insurance

Inquire about shipping insurance options. Insurance coverage can protect you and your backers in case of lost or damaged shipments.

4. Integration with Platforms

If possible, choose a shipping vendor that integrates seamlessly with your chosen survey service provider. This integration can streamline the shipping process and reduce manual work.

Requesting Quotes and Proposals

After shortlisting potential shipping vendors, reach out to them for quotes and proposals. When requesting quotes, provide detailed information about your shipping needs to get accurate estimates.

Evaluating Customer Support

Good customer support is crucial when dealing with shipping vendors. Prompt and helpful responses to your queries can make a significant difference in the long run. Consider their communication channels and response times before making a decision.

Checking for Hidden Costs

Be wary of hidden costs that might inflate your shipping expenses. Some vendors may have additional fees for fuel, surcharges, or residential deliveries. Ensure you have a transparent pricing structure before finalizing your choice.

Finalizing Your Shipping Vendor

Once you've reviewed the quotes, evaluated customer support, and considered hidden costs, it's time to make a well-informed decision. Select the shipping vendor that aligns best with your campaign's requirements, budget, and expectations.


Choosing the right shipping vendor for your crowdfunding campaign is a critical decision that can impact the success of your project. Take the time to understand your shipping needs, research potential vendors, and evaluate their offerings carefully. With the perfect shipping partner by your side, you can ensure a smooth and successful crowdfunding experience, delighting your backers and bringing your project to life!