PledgeBox
Free surveys. Clear collection fees.
Collect addresses and product choices for free. A platform fee applies when you collect additional payment.
Original campaign funds
No PledgeBox campaign fee on funds already collected by Kickstarter or Indiegogo.
Survey payments
Additional payments collected in a survey, including add-ons, upgrades, shipping and tax.
Pre-order store
Payments for orders placed through your PledgeBox pre-order store.
Stripe or PayPal processing fees are separate. Surveys with no additional payment are free. Check your project's Pricing Plan for applicable terms. How the fee works ↗
Leading Campaigns Trust PledgeBox
Included Features
Basic Feature
Shipping Address
Shipping Address Verification
Product Variants
Product Variant Combinations
Product Variant Inventory Management
Product Bundle
Product Photo Display
Marketing Question
Advanced Marketing Question
Gift Product
Payment Collection
Recover Dropped Backers
Capture Late Backers
Upsell Add-on Products in Survey
Shipping Fee Collection
Reward Upgrade
Taxes Collection
Auto Invoice Generation
Backer Coupon
Advanced Features
Digital Download Delivery
Allow Backer Upload Files
Advanced Survey Report
Lock Survey Records
Multiple Backer Survey Sends
Shipping Notification
Integration with Shipping Vendors
Integration with Shopify
Understanding PledgeBox Pricing
Post-campaign fulfillment is one of the largest hidden costs in crowdfunding. Between platform fees, payment processing charges, and setup costs, creators can lose a significant portion of their raised funds before a single reward ships. Understanding how pledge manager pricing works is essential for protecting your campaign budget.
PledgeBox uses a transparent pricing model designed to keep costs low for creators. There is no campaign fee — PledgeBox never charges anything on your original Kickstarter or Indiegogo funds. The standard survey platform fee is 3% of additional payments collected through surveys (including shipping fees, taxes/VAT, and add-on products).
Surveys that collect no additional payment have no platform collection fee. Shipping-only and tax-only payments still have a collection fee. Check your project’s Pricing Plan for its applicable terms.
For creators who set up a pre-order store to accept late backers and new customers after the campaign ends, the platform fee is 5% on pre-order store revenue. This covers the hosted storefront, payment processing integration, and order management tools.
Stripe and PayPal processing fees are billed separately at their standard rates and go directly to those payment providers — not to PledgeBox. Payments use your connected receiving account. Account availability, holds and bank payout timing depend on the provider and receiving route. See when funds become available.
Surveys that collect only shipping addresses and product choices, without collecting additional payment, are free. Shipping-only and tax-only payments still have a collection fee.
How PledgeBox Saves Creators Money
Drag to your campaign size — every line item recalculates.
Compare pledge manager features and workflows →
USD scenario: additional add-on and shipping collections equal 20% of original funds raised; tax is $0. PledgeBox charges 3% on additional survey payments, including any tax collected. Kickstarter charges 5% on Pledge Manager payments excluding tax, with no upfront cost. BackerKit's rates shown here apply to campaigns funded on another platform: tiered campaign fees plus 3.5% on Pledge Manager collections. Its campaign fee is capped at $5 per backer when the average pledge exceeds $250. Payment processing, currency conversion, optional services and pre-order store fees are excluded. Different payment totals or tax amounts change the estimate.
Sources checked October 22, 2026: BackerKit pricing · BackerKit fee scope · Kickstarter fees · Kickstarter setup. Check your PledgeBox project's Pricing Plan for its applicable terms.
Frequently Asked Questions
Is PledgeBox free to use?
There is no setup fee or campaign fee on your original Kickstarter or Indiegogo funds. Surveys that collect no additional payment are free. The standard platform fee is 3% on payments collected through surveys, including add-ons, shipping and tax. Pre-order store transactions have a 5% platform fee. Payment-provider fees are separate. Check your project's Pricing Plan for its applicable terms.
What is the 3% survey fee charged on?
The standard 3% platform fee applies to additional payments collected through a PledgeBox survey. This includes add-ons, reward upgrades, shipping fees and taxes collected in that payment. It does not apply again to the original pledge collected by Kickstarter or Indiegogo. A $100 survey payment has a $3 platform fee, before payment-provider charges.
Do I have to offer add-ons?
No. You can use a survey to collect addresses and product choices without offering extra products. If you collect additional payment for shipping, tax or another order adjustment, the applicable collection fee still applies.
How much does the pre-order store cost?
The standard platform fee is 5% on pre-order store transactions. A pre-order store lets you accept new orders after your crowdfunding campaign. Stripe or PayPal processing fees are separate. Check the terms for your project before opening the store.
Are Stripe and PayPal fees included?
No. Payment providers charge processing fees separately from the PledgeBox platform fee. Their rates can vary by account, country, payment method and currency. Review the provider's terms and the fee breakdown in your receiving account.
When will the money reach my bank?
A successful payment, an available payment-account balance and a bank payout are different stages. Check your connected Stripe or PayPal account for settlement, holds and payout timing. The Bank Account route through Stripe Express has separate payout settings. Direct collection into a payment account does not mean immediate bank availability.