Survey & Upsell

Boost sales, deliver the right rewards, and make your backers happy

PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

Steven
Founder

“I very much like the feature that backers can update their shipping addresses anytime as they like. In our previous campaigns, it took lots of time to keep the address updating record.”

Leon
Co-Founder

“I like that this is really easy to use: after creating the product and mapping them to rewards and add-ons, all we need to do is watching the sales revenue growing and downloading the shipping report...”

Helps you boost sales, deliver the right rewards, and make your backers happy

Boosting Sales

Upsell is the best way to raise additional funds after your campaign ends. On average, over 50% of backers would like to buy add-ons on the survey form. By using the upsell feature in PledgeBox, you can tap into this opportunity and potentially increase the overall success of your campaign.

Pre-order feature allows creators capture latecomers with minimal effort. Drive backers to your pre-order store directly from your Kickstarter page, or embed on your website.

Shipping Preparation

With PledgeBox, there is no more tedious excel sheet work. Each backer will receive an email with a unique link that will take them directly to a survey form when clicked, making it easy and convenient for backers to provide their addresses and product choices.

Simplify your pledge and reward management. PledgeBox makes it easy to create, filter, and modify pledges and rewards with just a few clicks. Stay organized and productive.

By providing detailed information and analytics about your backers and pledges, PledgeBox helps you make informed decisions about how to plan and execute successful delivery of your project.

Happier Backers

Auto Reminders

Tracking Information Notification

Numbers Can Speak for Us

We helped thousands of creators to be more successful with more sales, and made millions of backers satisfied.
There are tons of projects collaborating with PledgeBox every single day.

PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

$40M +

PledgeBox helped raise 40M+ USD through Upsell in backer survey

PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

4M +

4 million+ backers finished survey with PledgeBox

PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

5K +

5000 + Campaigns used PledgeBox as pledge manager

How it Works

Four simple steps to manage surveys, collect information from backers, manage rewards, and upsell with PledgeBox effortlessly

STEP 01
Connect Campaign

Sign up a PledgeBox account and connect it with your Kickstarter & Indiegogo campaign. All the pledges and Rewards & Perk information will be imported to your PledgeBox account automatically after your campaign is over.


How

Add another collaborator
Create owner
Finish the date import
STEP 02
Configure Products & Rewards

Easily arrange your reward upgrades, add-on options, extra shipping fees, taxes, etc.


How

Set up SKUs into PledgeBox
Set up extra add-ons
Edit rewards information
Customized shipping fees
STEP 03
Send Survey

One-click to send the survey invitation through email to each of the backers. After opening the survey invitation link, there will be four steps to guide backers through the whole survey process. Backers will be able to pick the product variants, like colors, sizes…etc., buy add-ons, fill in the shipping address, and pay for the extra add-ons.


What info your will get:

Survey progress
Pledge view
Shipping notification
STEP 04
Shipping & Notification

Upload your tracking code file. You can send tracking email to backers in the order managing tab. After receiving tracking emails, PledgeBox will consistently track orders and send backers shipping status automatically, in the meantime, backers can also track their orders anytime they want with a tracking number.


What info your will get:

Survey progress
Pledge view
Shipping notification

Fulfillment Partners

Powerful And Convenient Fulfillment Solutions

PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

Amazing Projects with PledgeBox

PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

The Original SPAWN Action Figure & Comic Remastered (2020)

TODD MCFARLANE joins forces with Kickstarter to deliver an updated version of the original SPAWN action figure & comic (from 1995).

$3,447,390

Pledged

23,761

Backers
Games
PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.
PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

Mina the Hollower

A bone-chilling ode to handheld games, refined for the modern era.

$1,239,584

Pledged

21,439

Backers
Games
PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.
PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

GENKI: Waveform Earphones for Nintendo Switch and PS5

Connect & Stream 2 Audio Sources at Once. Enjoy Low Latency Gaming. Dual Hybrid Drivers for Immersive Sound. aptX Adaptive Smart Case.

$822,146

Pledged

4,238

Backers
Games
PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.
PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

Puzzle Board game

Not just a beautiful illustration and a puzzle of 1000 pieces. Mazes, additional tasks, hundreds of characters and AR are waiting.

$412,074

Pledged

2,216

Backers
Games
PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

View all projects


Client Testimonials

We care about our clients, we value and appreciate every feedback,  your success is our biggest goal.

Unihertz

PledgeBox has a pretty interface. Our team used backerkit and crowdox before, and I have to say that PledgeBox is easier to use and the best part, it is free to send Kickstarter survey. ps, we don't sell add-ons, so it charges nothing.

Simon

I ran a 1000+ backers campaign called Midronome on Kickstarter. I decided to use PledgeBox for Pledge Management.The software is really well made, the backer experience is also very nice, they even have a pretty good handling of Apple ID backers which is always a problem with Kickstarter.All in all very satisfied and happy with my choice! And it's free!

Adaprox

PledgeBox have been extremely helpful and has very nice interface
One of the features I like is PledgeBox can support the upsales in the survey. That provides a chance for backers to buy more add-ons if they missed during the campaign period.

Effortlessly Manage Surveys & Backer Information

We provide a comprehensive survey status dashboard with real-time data. All data will be collected, stored, and exported effectively under one centralized and powerful tool.

Save Time & Raise More Money

One click to import crowdfunding data & simple steps to set up products and add-ons, get more sales with reward upgrades and add-on purchases.

PledgeBox helps manage Kickstarter & Indiegogo Orders, enhance delivery, add-on purchases, extra shipping, tax, and restore failed backers’ payments.

Easy to Set-up

Increase Upsells

Real-time Report & Export

Easily Handle Data Gathered from Your Backer Survey.

You don’t have to comb through thousands of spreadsheets or millions of your Kickstarter survey responses whenever a backer wants to make a change.

Manage Backer Order Status in Ease

Customize Add-ons for Each Reward.

Pledge Details & Update Needs All-in-one Place

Frequently Asked Questions

Here are some of the most frequently questions we get from our customer.

If you have any further questions, get in touch with our friendly team.

Do I need to provide add-ons?
Do you send anything to my backers when I sign up?
What about the backers' privacy?
Do you need my Kickstarter username and password?
Which crowdfunding platform are you working with?
How can I accept payments in PledgeBox?
Who can use PledgeBox?
Consent Preferences