PledgeBox Release Update: November 2022

PledgeBox is committed to bringing users a better experience.


November 29, 2022

As you may know, we recently released our latest update in the PledgeBox platform. So to get you back up to speed, here are the latest changes and improvements you can expect to find in our tool.

1. Account Protection Policy

For the security of users' accounts, PledgeBox's technical team introduced an account protection policy.

If users have not logged into their PledgeBox account for more than 7 days, automatic login will be disabled. Please enter your account password to log in.

If you have not logged in for more than 3 months, the system will ask for a password reset when logging in.

Only after a successful password reset will the user be able to access their account.

After entering your email address the message "We have emailed your password reset link!" will pop up at the top of the page. Then you will receive an email from PledgeBox. Please click the link in the email and go to the password reset page. This link will be valid for 24 hours.

If more than one email has been sent, please refer to the latest one.

After successfully updating your password, click "Login Now" and you will be redirected to the login page.

2. Survey Interface Update!

Cleaner, easier, visual, and more efficient! Our new survey interface is much more beautiful and intuitive. Even first-time PledgeBox users will be able to get started right away!

What's new?

New survey interface

Check your reward products, choose your favorite variants, and get a clear breakdown of costs and a chance to upgrade your rewards.

A New Hover Frame

A new hover frame has been added on the right side, so the expense details and shopping cart will always be with you. See what you're about to spend at any time.

Click on the product image or "Add To Cart" for more details and choose your favorite style.

Check and manage the products you picked in the "Shopping Cart".

Want to know what you've bought at reward?

No need to go back to the previous step, just open your shopping cart and check it out.

Verify Shipping Address By Google Map

Remember to verify your shipping address before filling in to make sure you can receive the goods.

If you have any questions about the survey, answers can be found in the FAQ. And if you have any questions about the content of the campaign, please contact the creator via support email. We will be here to support you throughout the survey.

3. Subscribe to PledgeBox newsletter when signing up as a backer!

When you sign up as a backer, you can subscribe to our newsletter by checking the box "Subscribe to the PledgeBox Newsletter". 

Newsletters will be sent twice a week based on the projects’ you have supported - no spam or harassing emails!

And if you accidentally unsubscribe from our survey emails and no longer receive the survey emails, you can also resubscribe here!

PledgeBox keeps improving the user experience.